77baje's Privacy Policy
Our complete and transparent guide on how your personal information is collected, stored, and kept secure.
1. Introduction and Scope
77baje (referred to hereinafter as "we", "our", or "the platform") operates a secure and reliable online casino and sports betting platform for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information on our website 77baje.cam.
By accessing this site or creating an account, you are agreeing to the terms of this Policy. If you disagree with any part of this Policy, please stop using our platform and contact us at [email protected].
This Policy works alongside our Terms and Conditions and Responsible Gaming policy. Only those aged 21 or above may use the 77baje platform.
2. What Information We Collect
77baje collects your information through various methods. We only collect information that is necessary to operate and improve our services and to meet legal obligations.
2.1 Information You Provide
During account registration and use, you provide us with the following information:
- Full name, date of birth, and national ID or passport number (for identity verification)
- Email address and mobile number
- Residential address
- Payment-related information — such as bKash, Nagad, Rocket, or bank account details
- Gaming preferences and account settings
- Messages and complaints sent through support chat
2.2 Automatically Collected Information
When you use our site, the following information may be collected automatically:
- IP address and device identification information
- Browser type, operating system, and device model
- Date, time, and session duration of site visits
- Pages visited and links clicked
- Cookie and local storage data (see Section 8 for details)
- Gaming activity logs (bet amounts, winnings, play history)
3. How We Use Your Information
77baje uses your information for the following purposes:
- Account Management: To create, verify, and manage your account.
- Identity Verification (KYC): To prevent fraud and ensure responsible gaming.
- Financial Transactions: To process deposits and withdrawals, including via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: To resolve your questions and issues via live chat and email.
- Service Improvement: To analyze and improve the performance of the platform.
- Security: To prevent unauthorized access, fraud, and money laundering.
- Legal Compliance: To comply with instructions from relevant authorities.
- Relevant Communications: To send account-related notices, bonus updates, and important announcements.
We do not sell your personal information to third parties for marketing purposes.
4. Sharing and Disclosure of Information
77baje may share your information with third parties in the following limited circumstances:
4.1 Service Provider Partners
Operating our platform requires working with certain trusted service providers, such as payment processors, identity verification services, and technology infrastructure providers. All such partners operate under strict confidentiality agreements and use your information only for specified purposes.
4.2 Legal Requirements
We may disclose your information when required by court order, government authority request, or legal obligation. This includes compliance with anti-money laundering (AML) and know your customer (KYC) regulations.
4.3 Game Providers
Our platform features games from various providers including Pragmatic Play, Spribe, JILI, and PG Soft. When playing these games, minimal required information (such as session ID and bet amounts) may be shared with the relevant provider.
4.4 Business Transfers
In the event of a company merger, acquisition, or asset sale, your information may be transferred. We will give you advance notice in such an event.
5. Data Security Measures
The security of your information is 77baje's top priority. We take the following technical and organizational measures:
SSL Encryption
Our entire website is secured with 256-bit SSL/TLS encryption. All data exchanged between your browser and our servers is transmitted in encrypted form.
Access Controls
Only authorized personnel can access your account information. All access is logged and reviewed regularly.
Payment Security
Industry-standard security protocols are followed when processing payments via bKash, Nagad, Rocket, and bank transfer. Card or bank details are not stored directly on our servers.
Security Audits
Our systems undergo regular security audits. Preventive measures are taken to reduce the risk of data breaches.
However, no method of transmitting data over the internet or electronic storage is 100% secure. Keeping your account password confidential and not logging in from unfamiliar devices is also your own responsibility.
6. Data Retention Period
77baje retains your information only for as long as necessary. Generally:
- Active Accounts: All information is retained while the account remains active.
- Closed Accounts: Certain information (such as transaction records) is retained for a defined period after account closure to meet legal and regulatory requirements.
- Legal Claims: Information relevant to any legal dispute or claim is retained until that matter is resolved.
- Marketing Opt-Out: If you opt out of communications, a record of your preference is kept to prevent unwanted contact in the future.
After the defined period, information is securely deleted or anonymized.
7. Your Privacy Rights
As a 77baje user, you have the following rights regarding your own information:
- Right of Access: The right to request information about what data we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (subject to applicable limitations regarding legal obligations).
- Right to Restrict Processing: The right to request restrictions on the processing of your information in certain cases.
- Right to Data Portability: The right to receive your information in a structured, commonly used format.
- Right to Object: The right to opt out of receiving marketing communications.
To exercise these rights, email us at [email protected] or contact us through 24/7 live chat. We will verify your identity and respond as quickly as possible.
8. Cookies and Tracking Technologies
77baje uses cookies and similar technologies to improve your browsing experience.
8.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the site, such as maintaining login sessions. These cannot be disabled.
- Functional Cookies: Used to remember your language preferences, game settings, and similar choices.
- Analytics Cookies: Used to collect aggregate usage data to monitor and improve the site.
8.2 Cookie Controls
Cookies can be managed through your browser settings. However, disabling essential cookies may limit some functionality of the platform. Most modern browsers offer cookie management options.
9. Protection of Minors' Information
77baje is for those aged 21 or above only. We never knowingly collect information from anyone under 21. We take age verification steps at the time of registration.
If you become aware that a minor has opened an account on our platform, please notify us immediately at [email protected]. We will close that account and delete the associated information.
10. International Data Transfers
To operate our services, your information may sometimes be stored or processed on servers or technology infrastructure located outside Bangladesh. For any such transfer, we ensure that appropriate safeguards are maintained.
All our third-party service providers comply with industry-standard data protection standards and are bound by agreements consistent with our privacy policy.
11. Changes to This Policy
77baje may update this Privacy Policy from time to time. For significant changes, we will send a notice to your registered email address and update the "Last Updated" date at the top of the page.
Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Live Chat
Our support team is available 24 hours a day, 7 days a week to assist you in Bengali via live chat.
For any privacy-related requests, email us at: [email protected]
To learn more, please also visit our About Us, Terms and Conditions, and Responsible Gaming pages.